Preloved items are previously owned products that are carefully selected, inspected, and prepared for their next owner.

Yes, our collection consists of preloved items. Each item is carefully checked and its condition is clearly described before listing.

Yes. We use actual photos of each item so customers can see the exact product they will receive.

Every item is inspected before being listed. We check condition, fabric, stitching, appearance, and any visible signs of wear.

Any visible flaws or signs of wear are mentioned in the description and shown in the photos.

We provide size details and measurements where available. We recommend comparing the measurements with a similar item you already own.

For branded items, authenticity checks are performed where applicable, and the relevant details are provided on the product page.

Select your item, add it to your cart, complete checkout, and you will receive an order confirmation by email.

Orders can be cancelled any time before they are shipped. Contact us as soon as possible with your order number.

Items cannot be reserved. Because most pieces are one of a kind, an item is only secured once the order is placed.

We currently accept Cash on Delivery across Pakistan.

Yes. You pay the courier in cash when your order arrives. Please keep the exact amount ready.

Our site runs over an encrypted SSL connection, and we never store card details on our servers.

Orders are processed within 1 to 3 business days. Delivery takes 2 to 5 business days in major cities and 5 to 7 business days elsewhere in Pakistan.

Yes, we deliver across Pakistan.

Shipping is a flat Rs.250 nationwide, and free on orders above Rs.5,000.

Once your order ships we send you the courier tracking number by email.

Yes. If an item arrives damaged or does not match its description, contact us within 3 days of delivery and we will make it right.

Email or WhatsApp us with your order number and clear photos of the issue. We will confirm the next steps once the request is approved.

Items marked final sale, items damaged after delivery, and items returned in a condition different from how they were received.

No. You can check out as a guest, though an account lets you track orders and save your wishlist.

Use the Lost your password link on the My Account page and follow the emailed instructions.

Sign in and open Account Details from your My Account dashboard.